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Frequently Asked Questions

Got burning questions? We've got a cure for that, too!

  • General
    Q: What's so special about the Glaize made-to-measure gels?

    A: Answer here

    Q: How does Glaize work?

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    Q: Do you have a referral programme?

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    Q: How can I gift Glaize memberships?

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  • Membership Questions
    Q: How much does it cost to subscribe to Glaize?

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    Q: How many gel manicures are included in each Glaize set?

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    Q: Can I choose my colours?

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    Q: How will I be billed for my membership?

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    Q: How do I receive my next Glaize set(s)?

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    Q: How long does shipping take?

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    Q: How much does shipping cost?

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    Q: How much does shipping cost?

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    Q: Do you ship internationally?

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    Q: What happens if I’m not satisfied with my gels?

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    Q: Do you accept returns?

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  • Product Questions
    Q: How long do the Glaize made-to-measure gels last?

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    Q: What’s included in each set?

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    Q: Why do you include the extra gels?

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    Q: Can I reuse the gels?

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    Q: Will the Glaize made-to-measure gels extend the length of my nails?

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    Q: What happens if I’m not satisfied with my gels?

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    Q: Do you do pedicures?

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  • Sizing Questions
    Q: Why do I need to take photos of my hands?

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    Q: Why do I need to place my fingers on a card when taking photos?

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    Q: What card should I use?

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    Q: How is my Glaize set made-to-measure?

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    Q: What if the made-to-measure gels don’t fit my nails properly?

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    Q: I’ve grown out / changed the shape of my nails since scanning my hands. How can I update the size of my made-to-measure gels?

    A: Answer here

  • Application & Removal Questions
    Q: How do I apply my made-to-measure gels?

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    Q: I can’t find my file or my pre-Glaize prep pad. What can I use instead?

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    Q: I’m unable to file my nails because they’re too short. What can I do?

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    Q: How long does it take to apply my made-to-measure gels?

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    Q: How long do my made-to-measure gels last?

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    Q: Can I apply a base coat or a top coat so my gels last longer and stick better?

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    Q: How do I remove my made-to-measure gels?

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  • Ingredient & Health Questions
    Q: What are Glaize made-to-measure gels made of?

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    Q: Are your gels toxic?

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    Q: What is 10-free?

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    Q: Are your gels vegan?

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    Q: Are your gels cruelty-free?

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    Q: Will your gels damage my nails or overall health?

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    Q: How are your products sustainable?

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    Q: Are your products biodegradable?

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